Frequently Asked Questions
Cats are welcome in your apartment, however, we no longer allow
dogs in any ICM apartment as of 2008. There is an annual
$200.00 per pet fee and form that tenant's will need to be sure and
fill out. The form can be found on our website here:
We do not encourage satellite dish or DirectTV installation. If
you explore this option, under no circumstances, will you be
allowed to drill any holes into the roof or any masonry of the
building and equipment may only be placed / mounted on your deck or
porch. You may request a dish letter via email at: email@example.com.
We hope you have a positive experience with ICM. If you
know of anyone looking for an apartment please refer them to
us. If they rent with us we will send you a $300.00 referral
bonus. Even after you move out of an ICM building, you will
still be eligible to receive a referral Fee. The tenant you
refer must list you as the referring party on their application,
sign a year lease, move-in and have a balance of $0.00.
Referral checks can usually be mailed out after the tenant has
lived in our building for 45 to 60 days. Please
note ICM does not pay a referral fee for sublets,
re-lets or if you change a roommate.
You will receive a lease extension in the mail approximately 90
days prior to your lease expiration date. There will be
instructions to follow in order to renew your lease or to inform
ICM that you are moving. You will need to inform ICM if you plan to
renew no later than 60 days prior to your lease expiration date. If
you do not inform ICM of your plans to renew, ICM will assume that
you are moving. If you do not receive a lease extension in the
mail, please contact ICM immediately.
If your lease is expiring and you need to return your keys,
please drop them off at the ICM main office by no later than
midnight on the last day of your lease. Be sure to remember to put
the keys in an envelop with your old address on it also remember to
include your forwarding address.
A late fee will be assessed after the 5th day of the
month. Late fees are assessed at $10.00 for the first $500.00
of rent, plus 5% for any amount above $500.00
If you have a maintenance request please call the maintenance
hotline at 773.549.5632. Please provide your address, including
unit number, your phone number, and maintenance request. You can
also click on the Maintence Request Form Link and put your request
in writing through our website. (Maintence Request) If you have an
engineer for your building, please contact your engineer. (View Engineer
Your new roommate must fill out an application and be approved
to reside in your apartment. Have your new roommate come to the ICM
office to fill out an application or fax the application to
773.549.7494. Applications can also be emailed to: firstname.lastname@example.org. There is a $50.00
application fee per person. Once the new roommate has been approved
they will also need to pay our standard Administrative Fee.
You can read more about adding a roomate and subleasing here.
If you are locked out of your apartment, ICM will do their best
to get you back in your apartment during business hours only. If
your building has an engineer assigned, you can call them directly.
Engineer List) If you are locked-out during the weekend or at
nighttime, as per your lease agreemment it will be your
responsibility to contact a locksmith. Any cost incurred because of
lockouts shall be your responsibility.
We Recommend Amazing Lock Serices, Inc. We have a
pre-negotiated after hours rate set up with them.
If you need to sublet your apartment, click here for information.
If your rent payment is returned to ICM for any reason, you will
incur a $35.00 fee. This fee is not negotiable and must be paid
Rent is due on the first of the month and is considered late
after the fifth of the month. Fees are assessed at $10.00 for
the first $500.00 of rent, plus 5% for any amount above $500.00
Rent must be mailed or dropped off to ICM Properties, Inc., 1341
W. Fullerton, Box 105, Chicago, Illinois 60614. Remember Direct
Debit is always an option, click here for more information.
It is important for you to change your address with the USPS
before you move. This way you can make sure that you receive all
mail belonging to you, and that it does not get sent to your
previous address after you move. To do this, you can go online to
It is quick and easy.
If the new tenants of your previous address receive your mail,
they are instructed to write "return to sender" and have the post
office find its rightful owner.
ICM will not give out any tenant information for mail retrieving