Updates Regarding COVID-19

The health and safety of our residents and employees is our top priority.  We continue to monitor the latest updates regarding COVID-19 and adjust our business practices accordingly.

OFFICE

Our staff is fully accessible to our residents and prospective tenants by e-mail, phone, or online via your resident portal.  Our office remains closed to visitors at this time.

MAINTENANCE

Please submit maintenance requests through your resident portal.  If  a request requires we enter your unit, we kindly ask you wear a mask and maintain distance from our technicians for the duration of their visit.  If possible, please remain a separate room while our technicians complete their work.

Maintaining safe, secure, and clean properties and apartments for our residents is an essential service.  We continue to prioritize cleaning of common areas and high-touch surfaces.

LEASING

Our leasing agents are available to help you find an apartment.  All in-person showings will follow CDC, IDPH, and CDPH protocols.  Video tours of occupied units may also be available. Please contact our leasing specialists for further details.

RESIDENTS

We must continue to work together to keep each other safe. We ask that you do your part in safeguarding the health and well-being of yourself and your neighbors by wearing a mask or face covering in all common areas, maintaining physical distance from others, and following protocols recommended by the CDC, CDPH, and IDPH regarding monitoring your health and isolating or quarantining as necessary.

We continue to rely on the guidance and recommendations from the Chicago Department of Public Health, the Illinois Department of Public Health and the National Centers for Disease Control to inform our decisions and plans.  If you are sick, please contact your healthcare provider. Up to date information on COVID-19 is available through the following resources:

• Chicago Department of Public Health: www.chicago.gov/coronavirus
• Illinois Department of Public Health: www.dph.illinois.gov
• National Centers for Disease Control: www.cdc.gov/coronavirus

RENT PAYMENTS

The most convenient way to pay your rent is via your resident portal.  Here you can also view your payment history or sign up for autopayment.  Payments by check or money order can be mailed or dropped off to us at: 3080 N. Lincoln Avenue Chicago, IL 60657.

For questions regarding rent, please contact Theresa at theresa@icmproperties.com.